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VIP Preferred 
BetRivers Review
BetRivers is the eighth casino to launch in PA since online gambling was legalized and is operated by Rush Street, the same company that founded SugarHouse. BetRivers is the new home of SugarHouse Casino, since the site underwent a re-brand.
BetRivers casino offers new players a competitive welcome bonus already familiar to the market, plus a wide variety of game titles to boot.
In our BetRivers review below, we break down everything this site has to offer players in Pennsylvania.
What I analyzed in BetRivers Casino
Table of contents:
- How generous are BetRivers’ Casino Bonuses?
- Does BetRivers have a Big and Fair Game Selection?
- Is BetRivers Legal and safe?
- How easy is it to use BetRivers?
- Can you Rely on BetRivers’ Payment Methods?
- Is BetRivers’ Customer service actually helpful?
- Has BetRivers won any Awards?
- How is BetRivers better than the others?
How generous are BetRivers’ Bonuses?
| TYPE | BONUS VALUE | WAGER REQUIREMENTS | TERMS AND CONDITIONS |
|---|---|---|---|
| Welcome bonus | 100% deposit match up to $250 | 1x | Expiry – April 1, 2023, at 12:00 a.m. ET to September 30, 2023, at 11:59 p.m. ET. New players only. Use code PACASINO250 |
Youy can claim this bonus by making a single deposit using the bonus code PACASINO250 within the promotional period.
The BetRivers Casino welcome bonus may seem small when you compare it to similar offers, but nothing could be further from the truth. This offer matches your deposit dollar-for-dollar and requires only a 1x wagering obligation before you get your winnings.
The site is usually generous, but apart from the welcome offer, BetRivers bonuses for this month in PA are mainly targeted toward the sportsbook.
Check back here for regular updates on new BetRivers promotions.
BetRivers Casino VIP Program
BetRivers offers its players rewards through the iRush Rewards program.
The program is built on points collected over online casino real money gameplay. You have 30 to 60 days before it resets.
The more you wager, the more points you’ll collect.
iRush Rewards
The amount of loyalty points you get determines your VIP level.
As you earn more points, you’ll be able to start exchanging them for rewards you can use on or offline.
These rewards include:
- VIP promotions and gifts
- Merchandise
- Exclusive invites to VIP events
- Hotel Accommodation
- Faster withdrawals
Bonus Store
Separate from iRush Rewards is the Bonus Store.
Players earn bonus points the same way you earn loyalty points (in real money gameplay). You can use these points to choose your rewards on sale in the Bonus Store.
Does BetRivers Casino Have a Big and Fair Game Selection?
BetRivers has supplied players in PA with some of the most popular casino games in the market.
Due to many deals with different game providers, BetRivers can offer a wide variety of games.
Now, the games you see below represent what we found in the lobby, but BetRivers is adding more titles each month.
| GAME | QUANTITY | PROVIDERS |
|---|---|---|
| SLOTS | 150+ | NetEnt, IGT, Big Time Gaming, Scientific Games |
| POKER | 5+ | IGT, NetEnt, Scientific Games |
| BLACKJACK | 5+ | NetEnt |
| BACCARAT | 3+ | NetEnt, IGT |
| LIVE GAMES | 6 | Evolution |
A decent slot selection to choose from
BetRivers PA has a large variety of slot titles to compete with the competition.
Currently, the casino offers over 150 online slots and consistently updates the library to bring players the newest and hottest games in the state.
BetRivers slot machine games are fair, and you can trust the casino operators not to tamper with the RTP. Game payout information is available readily if you want to check.
In any case, regulated sites have regular audits to ensure they are operating fairly. Some watchdogs keeping an eye on things for you include eCogra and Gaming Labs International.
A limited but exciting poker offering
If you are a video poker enthusiast, BetRivers will not exceed your expectations. The site has a limited poker offering, but players will find Game King video poker and Jacks or Better Double Up by NetEnt.
The same rules apply here when you consider game fairness. BetRivers allows all players to access RTP information inside the games.
Fair Blackjack choice of games
Online blackjack has about half a dozen variants at the time of writing. The BetRivers games selection features titles from NetEnt and IGT, which you can enjoy for as little as $0.10.
It’s natural to feel uneasy when playing blackjack in a new casino for the first time. But the titles you get on BetRivers come from reputable suppliers.
The games also pass regular audits from third parties. So you have no cause for concern when playing here.
The best Baccarat variants selection
The baccarat lobby is made up of only two titles, but these come from NetEnt and IGT, meaning players have access to the best out there. The small offering is not an issue, for this is typical of most US online casinos.
Baccarat games in US casino sites are subject to the same checks and balances imposed on other BetRivers games. So while you are free to check the RTP numbers in-game, you don’t need to because organizations like Gaming Labs International and eCogra have already done it.
Live Roulette Selection
The heading is slightly misleading, as it’s not truly a selection. BetRivers has a solitary live roulette variant – at the time of writing. The casino will probably add more from its top live game supplier, Evolution.
Live games are also checked for fairness. But you can still view the RTP numbers under the game’s information tab.
Is BetRivers Legal and safe?
Is BetRivers safe? Can you trust the site with your money and to look out for your overall wellbeing?
| Licenses | Pennsylvania Gaming Control Board |
| Responsible gambling tools | 👍 |
| Transparency | 👍 |
Pennsylvania state license
All online casinos in PA compete against one another. They have reputations to maintain.
Rush Street Interactive is well known and thriving in both NJ and PA, and won’t risk losing its gambling license over a rigged game.
The Pennsylvania Gaming Control Board monitors and regulates every PA online gambling platform. This is the main reason it remains the safest market in America right now.
Responsible gambling tools including fast Self-exclusion
BetRivers takes your safety very seriously. The site provides a detailed Responsible Gambling section, full of valuable links.
If you feel like you need a break, BetRivers gives you the option to opt-in for a cooldown phase.
There are also deposit limitations and self-exclusion.
If you or someone you know feels like a problem could be starting, call 1-800-GAMBLER.
You can also find assistance at ncpgambling.org/chat and www.gamtalk.org, hosted by the National Council of Problem Gambling.
RTP and personal data policies are fairly transparent
Your game experience is at its best when you feel safe, and BetRivers knows this.
The casino goes above and beyond the standards to make sure your information is kept secure. BetRivers guarantees fair play due to a Random Number Generator software.
This makes the outcome of every game 100% random.
How Easy is it to Use BetRivers?
| DESKTOP VERSION | 👍 |
| MOBILE ON THE WEB | 👍 |
| MOBILE APPS | 👍 |
Desktop
Overall, the BetRivers site is user-friendly and easy to navigate. The casino site is compatible with desktop and mobile browsers. Each platform provides an organized layout.
Players can filter through the games quickly and keep track of recent winners. The leaderboard slides smoothly just below the hero image of the page and updates by the second.
The casino is integrated with the BetRivers sportsbook. So, players can place real-time bets on sports and games on the same account.
Mobile on the web
You can also access the BetRivers casino on mobile using the web application.
The best thing about this option is that you do not need to download or install anything to get started.
Mobile apps
The BetRivers mobile casino app is supported on Android and iOS.
You can download the app from the BetRivers site and access the same features as the desktop.
This includes the Cashier, bonus and promotions, and your iRush Rewards account.
Can you Rely on BetRivers’ Payment Methods?
BetRivers provides players with a list of ways to deposit and withdraw. Note: Withdraw times are after the request has been processed. This usually takes between 24 – 72 hours, during which BetRivers reviews the transaction to make sure everything adds up.
| Payment Method | Min. withdrawal | Average Deposit Time | Average Withdrawal Time (once processed) |
|---|---|---|---|
| BetRivers Play+ Card | $10 | Instant | Instant |
| ACH/eChecks | $10 | Instant | 2 – 5 business days |
| Credit/Debit Card | — | Instant | — |
| PayNearMe | — | Instant | — |
| Check in the mail | $500 | — | 10 – 14 business days |
| Cash at Rivers Casino Cage | None | 2-5 days | Instant |
BetRivers casino has an efficient payments system. The site offers players an array of payment options they can use to transact.
The quickest way to get funds in and out of your account is the casino’s prepaid Play+ card. You can also access services wherever Discover is accepted using the card.
Is BetRivers’ Customer service actually helpful?
| Details | Time | ||
|---|---|---|---|
| Telephone | 👎 | — | 15 min |
| 👍 | Contact Form | 24 h | |
| Live Chat | 👎 | Limited availability | 2 min |
| Languages | 1 | English |
If you have a problem, BetRivers has a support team ready to help. The site has won awards for customer support, as you will see in the following section.
For anything not urgent, BetRivers features a detailed FAQ section.
You can also contact the casino by email, or Live Chat, which is available from 9:00 am to 2:00 am.
Has BetRivers Won any Awards?
| EVENT | AWARD | YEAR |
|---|---|---|
| EGR North America Awards | Customer Service Operator of the Year | 2021 |
BetRivers has an excellent customer support record, evidenced not only by how it scooped an EGR award but most BetRivers US review sites also praise its efforts.
Such recognition will go a long way in giving players confidence to reach out when they need assistance. We also imagine we will see BetRivers on the podium again in other categories.
Conclusion – Decent Games and Exceptional VIP Perks
BetRivers has a lot to offer and is an excellent option for those looking for both an online casino and sportsbook. It can easily stand toe-to-toe with sites like BetMGM and DraftKings,
Rush Street is one of the top brands in the PA market, so it’s no surprise to see BetRivers performing strongly each month.
With their extensive game catalog, award-winning customer support, and excellent VIP program, there’s something for every PA player to love at this online casino.