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TwinSpires Review
Can This Sportsbook Offer a Good Gaming Experience?
TwinSpires is owned by Churchill Downs and is well-known for being a dedicated horse race betting platform. However, with this TwinSpires Casino review, we’ll be taking a look at the casino offerings. Are the slots and casino games enough to attract players?
Twinspires Casino Licensing, Safety and Trustworthiness
For the state of Pennsylvania, TwinSpires Casino is licensed by the Pennsylvania Gaming Control Board. It’s the primary regulating authority for all online casinos and betting sites in the state.
The casino is owned by the well-known and respected company Churchill Downs. This is a legitimate casino, so there are no concerns regarding safety. The games also are provided by reliable software developers, such as NetEnt, who have great reputations.
Players interested in finding more legal information can head over to the privacy policy located at the bottom of the casino page. TwinSpires doesn’t share personal details with other third parties.
The terms and conditions page is subdivided into various categories for easy access. You can find bonus terms here and further information on deposits, withdrawals, and other areas.
Industry-standard American safety
While reviewing TwinSpires Casino, it’s apparent this is a legitimate and safe casino. First, it’s licensed by the state regulator to operate in Pennsylvania. Second, the casino is located right here in America, where regulations are much more strict.
Finally, as we mentioned early, the parent company is Churchill Downs, known by anyone familiar with horseracing and the Kentucky Derby.
Our Verdict:
Since it’s owned by an established American company and fully licensed, there are no safety concerns—rating 4.7/5.
How I tested TwinSpires Casino
When testing any casino, there are several important factors to consider. Below we quickly go over each of these.
1. Bonus and offers analysis
The bonus offer is often the first feature that’s examined. It’s also the first thing you’ll experience after you register an account. We look for bonus offers that are both generous and don’t have strict terms.
2. How easy is it to open a new account
Opening an account should be a relatively simple process. We access the complexity, as well as what information the casino asks for.
3. Things you need to know about their deposit methods
We know players want variety in their deposit methods for added convenience. The minimum deposit required by the casino is another important factor to consider.
4. What their game selection looks like
Other areas of the casino can be great, but if the game selection is lacking, there’s little reason to sign up.
5. The Play experience
While game selection refers to variety, the play experience is more about the quality of the games. Therefore, it’s essential the slots are well-known, popular titles and not ones no one has ever heard of.
6. How withdrawing works
An ideal casino will have ample withdrawal options and quick processing times. The minimum withdrawal should be as low as possible too.
7. What do you do if you run into issues
Should you run into any problems, the casino should have robust customer support to resolve them. We check the contact options the casino has, their response times, and helpfulness.
Welcome Offers and Promos
TwinSpires has upped the ante on their promotions page. They not only have a fantastic welcome package but also excellent rotating regular promotions.
Here’s what you’ll find:
Welcome Bonus – 24 Hours of Risk-Free Betting + 250 Free Spins
New players at TwinSpires can take advantage of the first 24 hours of gameplay with up to $500 of risk-free betting. You can also grab 50 free spins for the first five days. That’s a total of 250 free spins!
Free spins are for the online slot Starburst and come with no wagering requirements but must be used up by end of the day or they will expire.
Slot of the Week – Free Spins!
Every week TwinSpires is giving away 20 Free Spins to everybody that opts-in and bets $10 on our Slot of the Week game.
100% Table Game Insurance Wednesdays
Bet $10 on any available table game in the TwinSpires Casino and receive 100% insurance on losses for a maximum of $10 in site credits.
VIP program
There’s no VIP or loyalty program here.
TwinSpires Casino offers only one bonus
If you’re looking forward to great offers to get started on the NetEnt games, you’ll be disappointed. Unfortunately, 20 free spins per week is the only promotion that’s currently available.
We hope the casino will continue to expand the promotions offered for the non-sports betting side of things. The addition of a TwinSpires welcome offer would be a great feature to attract more players.
Our Verdict:
With only one kind of promotion for slots, TwinSpires is very lacking in this regard. Rating 4.4/5.
Register a New Account With TwinSpires Casino
Registering an account at TwinSpires takes three easy steps. First, enter your title, name, phone number, and email. Make sure the phone number only contains numbers. If you have a promo code, you can enter it here too.
The second part deals with your address, city, state, and zip code. Finally, on the last screen, select a username and password for yourself. There are also two security questions to safeguard your account further. The final field requires the last four digits of your SSN.
Open an account on TwinSpires in three steps.
While setting up the account at TwinSpires Casino, we didn’t see anything unusual or out of the ordinary. The casino asks for the standard information you’d expect to provide at any online casino.
The process itself was simple enough. New players only have to fill out the required fields and follow onscreen instructions.
Our Verdict:
There’s no hassle with creating a new account, and it was a standard process. 4.7/5.
Twinspires Casino Payment Methods
| Payment Method | Type | Avg. Deposit Time | Avg. Withdrawal Time |
|---|---|---|---|
| VISA | Credit / Debit Card | 10 Minutes | 2 Days |
| MasterCard | Credit / Debit Card | 10 Minutes | 2 Days |
| PayPal | E-Wallet | Instant | Instant |
| Skrill | E-Wallet | Instant | Instant |
| ACH | Bank Transfer | Instant | Instant |
| TwinSpires Play+ Card | Prepaid Card | Instant | – |
| PayNearMe | In-person | Instant | – |
| Online Banking | Bank Transfer | Instant | Instant |
TwinSpires Casino offers a decent selection of payment methods.
Players will find essential payment methods like Visa and Mastercard. In addition, popular e-wallets such as PayPal and Skrill are also available. Finally, there are several ways to pay through bank transfers too. A low minimum deposit of $1 means you can play the games with little risk.
Our Verdict:
The selection of payment methods should be enough for most players—rating 4.8/5.
Games You Can Play at Twinspires Casino
You can access the slot games from the top of the screen by selecting casino and then slots. The games are primarily sorted by new and popular. The selection of popular titles is quite extensive.
Popular online slot games available at TwinSpires include:
Table Games
If you’re more into the classics, you’ll find the basic games here at least. TwinSpires offers American Roulette, Game King Video Poker, 3 Card Stud, Blackjack, Baccarat, Roulette Classic, and some other variations of these games.
Live Dealer Games
TwinSpires features an excellent amount of games at their live casino.
Here are the live dealer games you will find at TwinSpires:
- Roulette
- Ultimate Texas Hold’em
- Baccarat
- Blackjack
- Infinite Blackjack
- Three Card Poker
- Monopoly Big Spin
- Lightning Roulette First Person
Game Providers
When it comes to the slot providers, TwinSpires offers the best. You’ll find NetEnt and IGT as the two primary providers of slots games. We noted many of the popular games from NetEnt and IGT are available.
Several of the table casino games are developed by NetEnt as well. Live dealer games are provided by Evolution. TwinSpires doesn’t offer any lottery games.
The selection of games available to players in Pennsylvania is impressive.
We weren’t sure what to expect from the casino games, but we ended up being pleasantly surprised. NetEnt is the primary provider of slot games, and it’s widely considered one of the best in the industry.
There’s a great selection of popular titles. We think the play experience here would be excellent for anyone.
Time to Collect Your Winnings? Here’s What You Need to Know
If you’ve withdrawn funds at any other casino before, you’ll find the process to be familiar. Unfortunately, though, the casino doesn’t clarify the minimum withdrawal requirements anywhere on the site.
To withdraw, here are a few quick steps:
- Step 1: First, log in to your account.
- Step 2: Under your account, go to the payments section and select withdrawal.
- Step 3: Here, you’ll have to select your withdrawal method and enter how much you wish to withdraw.
The withdrawal process at TwinSpires Casino is reasonably standard.
Overall, there’s nothing major to criticize when it comes to withdrawals. We found the process to be what you see at most other casinos. There are also enough options to make a withdrawal conveniently.
Customer Support
| Contact | Avg. Response Rate | |
|---|---|---|
| [email protected] | 24h | |
| Phone | 1-877-774-7371 | 10min |
| Live Chat | Available 24/7 on their website | 5min |
As an American casino, English is the primary supported language. It’s not possible to switch to any other language.
The help center contains the contact options for the casino we’ve summarized above. You can contact them by email, phone, or live chat 24/7.
There’s also a FAQ for the casino, sports, and racing. The casino FAQ only contains five questions; however, the answers provided are pretty detailed and extensive.
TwinSpires Casino offers good customer support but needs to expand the FAQ.
With three methods to contact them, getting in touch with the casino should be simple. Live chat is offered 24/7, though phones are only answered between 9 am – 2 am ET. Unless you’re doing some early morning gambling, these hours should work for most people.
The casino FAQ currently contains five questions, which could be further expanded to cover other areas.
Our Verdict:
TwinSpires customer support is good overall—rating 4.7/5.
Responsible Gambling
You can access the responsible gambling page by scrolling down to the bottom of the site. The first thing you’ll notice is the several different tools the casino offers. These include timeouts, deposit limits, wager limits, time limits, and reality checks.
Links and phone numbers to gambling addiction resources are also provided. There’s a lengthy section describing what gambling addiction is and signs to watch out for.
TwinSpires Casino offers a comprehensive responsible gambling page.
We were impressed with all the tools and information that’s available here. It’s a very comprehensive page that offers everything you might expect.
Players will find a variety of tools that they can use to limit their gambling. Should things ever get out of control, there are also links to other essential resources.
Our Verdict:
With all the tools offered, the responsible gambling page is about as complete as it can be—rating 4.8/5.
Awards and Recognitions
The casino hasn’t won any awards yet, but that might be because it was launched in January 2021.
Conclusion
We weren’t sure exactly what to expect from a casino that’s primarily a sports and race betting site. Overall though, TwinSpires offers a reasonably impressive casino experience. For one, players will find some of the best games from developers like NetEnt and IGT.
When it comes to bonus offers, TwinSpires is doing it right! You’re not going to find a better welcome offer than 250 Free Spins in Pennsylvania. Add to that the rotating regular promotional offers that also feature free spins, and you have a site that is tailormade for online slot players.
Additionally, the casino’s customer service, banking options, and responsible gambling page are all above average. We like that there’s a low minimum deposit of only $1. The only central area for the casino to improve is the site’s FAQ page. There are only five sections listed on the casino portion of the FAQ, and this is not enough information to be helpful to the average user.
Our final score for TwinSpires is a solid 4.7/5.
