User-Friendly Self-Exclusion Rolled Out For PA Players 

by Pride
Published 18/07/2023

The Pennsylvania Gaming Control Board recently announced that it would make online self-exclusion a reality for players in PA. 

Key takeaways:

  • Players can now access the self-exclusion system online 
  • Initial efforts for online self-exclusion rolled out during the pandemic 
  • More enhancements were added to make the process more user-friendly

The Pennsylvania Gaming Control Board (PGCB) ensures that players in PA have adequate access to responsible gaming. The board recently announced it would expand the range of features available on the self-exclusion system. 

What is PA self-exclusion?

Under the voluntary self-exclusion program, troubled players in PA can opt to exclude themselves from all forms of gambling. This includes casino gaming, fantasy contests, video gaming terminals, and interactive gambling

While signing up for self-exclusion was already straightforward, further action to make the process safely available to players was needed during the pandemic. That was when the PGCB adopted the online approach. 

What’s new?

New enhancements added by the PGCB have made the self-exclusion process more user-friendly. On top of signing up for self-exclusion, players now have a range of other actions they can complete. 

These include:

  • enroll in one, several, or all self-exclusion programs;
  • request removal from the casino self-exclusion program;
  • extend the period of their self-exclusion ban period;
  • view their self-exclusion documents and status in real time;
  • update their personal information (i.e. name change/address change); and,
  • access links to gambling disorder information and the helpline.

The PGCB also stated that individuals opting for online self-exclusion must upload a selfie and a picture of their ID, and receive Lexis Nexis verification. This is necessary for identity verification and to ensure confidentiality.